Hello and welcome to our FAQ page! On this page, you'll find answers to the most commonly asked questions. We keep this section updated to ensure you receive the most accurate information about our product.
If you have any inquiries, please check here first. We hope it will help you better understand our product and improve your overall experience.
Is the product available outside the USA?
Currently, our product is only available in the USA. However, we're interested in expanding to other countries and would love to hear from you if you're interested in purchasing our product. Please sign up for our newsletter or contact us to let us know you're interested.
How can I stay updated on international availability?
We'll keep our website and social media channels updated on our plans for international expansion. You can also sign up for our newsletter to receive updates on our product and company news.
How can I purchase FxPad Pro?
We're excited to offer FxPad Pro through our exclusive pre-sale program! This means you can secure your FxPad Pro at a special discounted price before it's officially released. By participating in our pre-sale, you'll not only save money but also guarantee that you'll be among the first to receive this game-changing trading tool.
What are the benefits of pre-ordering FxPad Pro?
Pre-ordering FxPad Pro comes with several fantastic benefits:
- Exclusive discount: Get FxPad Pro at a lower price than the official launch price.
- Priority shipping: Be among the first to receive your FxPad Pro when it's ready.
- Guaranteed availability: Secure your unit before potential stock limitations.
- Early adopter status: Join the community of forward-thinking traders who are first to enhance their trading with FxPad Pro.
What if I have questions or concerns about the pre-sale?
We're here to help. If you have any questions or concerns about the pre-sale, please don't hesitate to contact us. We'll be happy to answer your questions and provide any additional information you need.
When will I receive my FxPad Pro if I pre-order?
We're working diligently to bring FxPad Pro to market as soon as possible. While we can't provide an exact date yet, rest assured that as a pre-order customer, you'll be at the top of our shipping list. The mass production process typically takes about 6 weeks, and we're committed to keeping this timeline as short as possible without compromising on quality.
We'll keep you updated on the production progress and provide you with a more precise delivery timeframe as we get closer to the launch date.
What are the shipping costs for FxPad Pro?
We are pleased to offer free shipping for all orders of FxPad Pro. Once the production is complete, your FxPad Pro will be shipped to you at no additional cost, ensuring you receive your product quickly and without any extra fees.
What operating systems is FxPad Pro compatible with?
FxPad Pro is compatible with 64-bit Windows operating systems. We have designed the product specifically for seamless integration with the MetaTrader 4 platform, which is widely used by Forex traders on Windows computers.
While our initial focus has been on delivering an exceptional Windows experience, we are committed to expanding FxPad Pro's compatibility in the future. Based on customer demand, we are actively exploring options to bring FxPad Pro to other platforms, such as macOS, in upcoming releases.
Which trading platforms is FxPad Pro compatible with?
Currently, FxPad Pro is designed to work exclusively with MetaTrader 4 (MT4). We chose to focus on MT4 compatibility for our initial release because it remains the most widely used and preferred platform among Forex traders worldwide. While many new platforms are emerging in the trading space, MT4 continues to dominate the market, followed by its successor, MetaTrader 5. Our decision to start with MT4 ensures that FxPad Pro caters to the largest possible user base from the outset. However, we understand that traders use a variety of platforms, and we're committed to expanding FxPad Pro's compatibility in the near future. Our development team is actively working on making FxPad Pro compatible with other popular trading platforms to meet the diverse needs of our customers.
Can I use FxPad Pro for trading assets other than Forex?
Absolutely! While FxPad Pro is designed with Forex traders in mind, its functionality extends to all asset classes available on the MetaTrader 4 (MT4) platform. This means you can use FxPad Pro to trade a wide variety of financial instruments, including:
- Forex (Currency pairs)
- Indices (Stock market indices)
- Cryptocurrencies
- Stocks
- Commodities
How does FxPad Pro connect to my computer?
FxPad Pro connects to your computer via Bluetooth 3.0, providing a wireless and hassle-free experience. This means you can enjoy the freedom of movement without being tethered to your device.
If your computer does not have built-in Bluetooth capability, you can easily connect FxPad Pro using a Bluetooth dongle.
Is FxPad Pro compatible with all brokers?
Yes, FxPad Pro is designed to work with virtually any broker that supports MetaTrader 4.
We don't impose any restrictions on broker selection from our side. FxPad Pro functions perfectly as long as your broker allows automated trading.
The only scenario where FxPad Pro might not work is if your broker specifically prohibits automated trading tools. However, this is rare, and most reputable brokers fully support such trading enhancements.